How to Take a Screenshot

January 27, 2018

If you’ve got a problem, the fastest way for us to help is to see what you’re looking at.

Here’s how to take and send us a screenshot.

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On a Mac

Apple makes it easy to capture screenshots.

Step 1: Hold down the shift and command keys, plus the number four.

Step 2: While those keys are pressed down, your mouse arrow will turn into a crosshair. Simply click, hold and draw around the area you want to capture.

Step 3: Release the mouse or trackpad button, and your screenshot will appear as a .png file (Look in the “Screenshots” folder of “Documents” OR on your desktop).

Step 4: Attach the screenshot file to an email and sent to team@intellimortgage.com

 

On Windows

Step 1: Press the Print Screen (“Prnt Scr”) and Control (“Ctrl”) buttons simultaneously. The screenshot is saved to your clipboard.

Step 2: Simply paste it into an email (to paste quickly, click Ctrl + V). Send it to team@intellimortgage.com

Note: If your email program doesn’t allow you to paste the image, paste it to an image editing program (like Microsoft Paint) instead. Then email us that file as an attachment.

iOS Devices

Step 1: Hold down the home button and the power buttons. The photo is then saved to your photo library.

Step 2: Click the Share button and email the screenshot to team@intellimortgage.com

Android Devices

There can be slight differences depending on your model.

Standard Android Phone/Tablet

Step 1: Hold the volume down and power buttons at the same time. The image will be saved to the screenshot section of your Photos app.

Step 2: Email the screenshot to team@intellimortgage.com

 

Samsung Devices

Step 1: Hold the power and home buttons at the same time. The image is saved to the Photos app.

Step 2: Email the screenshot to team@intellimortgage.com

 

Sony Devices

Step 1: Hold the power button down and a menu will appear, allowing you to either turn off the phone, turn on airplane mode or take a screenshot.

Step 2: Choose the screenshot option, and the image will be saved to your gallery.

Step 3: Email the screenshot to team@intellimortgage.com